Customer Service Advisor - Hybrid Clonakilty

Capita

Clonakilty, Ireland
Base: €29,432 py; bonus/equity: not specified; ben...
4d onsite
Previous experience in similar role
Excellent communication skills
Proficient with computer applications
This role offers a permanent contract with a competitive salary of €29,432 per year and hybrid working arrangements

Job Summary

  • This role offers a permanent contract with a competitive salary of €29,432 per year and hybrid working arrangements.
  • The successful candidate will act as the voice of the company, handling diverse customer enquiries via telephony, email, and web chat with professionalism.
  • Employees benefit from 22 days of annual leave plus company days, life assurance cover, and access to a pension scheme.

Matching Summary

This role offers a permanent contract with a competitive salary of €29,432 per year and hybrid working arrangements.

Salary

Base: €29,432 per annum; Bonus/Equity: Not specified; Benefits: 22 days annual leave, pension, life assurance, employee discounts

Skills & Requirements

Must-have

  • Previous experience in similar role
  • Excellent communication skills
  • Proficient with computer applications
  • Attentive listening and empathy
  • Self-motivated problem solver

Nice-to-have

  • Experience with social media platforms
  • Ability to handle escalated queries
  • Flexible availability for rotational shifts
  • Interest in internal career progression

Key Requirements

  • Previous experience within a similar role
  • Experience working with social media platforms

Work Rights

Not specified

Tailored Resume

Cover Letter