Customer Support Executive, Datascope Customer Support

LSEG

Taguig City, Philippines
Refinitiv products navigation
Data search and error identification
Portfolio building and analysis
Primary role is to work with Equity/Commodity managers, Portfolio Managers, Research Analysts from various firms and Global Banks to assist with navigation, Refinitiv products and assisting with data search and identifying any data errors, assisting in building portfolios and portfolio analysis/maintenance

Job Summary

  • Primary role is to work with Equity/Commodity managers, Portfolio Managers, Research Analysts from various firms and Global Banks to assist with navigation, Refinitiv products and assisting with data search and identifying any data errors, assisting in building portfolios and portfolio analysis/maintenance.
  • Collaborate with various Refinitiv departments (Technical Support, Content, entitlements, feed support, sales, training) to resolve client questions/problems.
  • Join us and be part of a team that values innovation, quality, and continuous improvement.

Matching Summary

Primary role is to work with Equity/Commodity managers, Portfolio Managers, Research Analysts from various firms and Global Banks to assist with navigation, Refinitiv products and assisting with data search and identifying any data errors, assisting in building portfolios and portfolio analysis/maintenance.

Skills & Requirements

Must-have

  • Refinitiv products navigation
  • data search and error identification
  • portfolio building and analysis
  • equity market requirements interpretation
  • application utilization maximization
  • client query management

Nice-to-have

  • high pressure client situations
  • critical reasoning skills
  • self-motivated attitude
  • attention to details
  • service delivery focus
  • creative culture

Key Requirements

  • 1+ years' experience
  • Graduation in Finance/Commerce

Work Rights

Not specified

Tailored Resume

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