Remote Call Center Representative - Puerto Rico

Conduent Business Services

Guaynabo, PR, United States
Base: $11.00 ph; bonus/equity: up to $350pmnth inc...
Fully remote
Proficient in english communication
Reside in puerto rico permanently
High-speed internet connection required
Conduent Business Services is seeking a Remote Call Center Representative residing in Puerto Rico to manage inbound customer calls, providing information and support to cardholders. The position offers competitive pay starting at $11/hour, comprehensive benefits, and the opportunity for career growth within a supportive culture

Job Summary

  • This role involves managing a high volume of inbound calls to assist cardholders with payments and benefits from state or federal agencies.
  • The company offers competitive pay starting at $11/hour along with night and weekend differentials based on the assigned schedule.
  • Candidates must complete a three-to-five-week paid training period with 100% attendance commitment before beginning full duties.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Remote Call Center Representative residing in Puerto Rico to manage inbound customer calls, providing information and support to cardholders. The position offers competitive pay starting at $11/hour, comprehensive benefits, and the opportunity for career growth within a supportive culture.

Salary

Base: $11.00 per hour; Bonus/Equity: Up to $350/month incentive potential; Benefits: Health insurance, PTO, retirement plan, night/weekend differentials

Skills & Requirements

Must-have

  • Proficient in English communication
  • Reside in Puerto Rico permanently
  • High-speed internet connection required
  • Dedicated home office workspace setup
  • 6 months call center experience

Nice-to-have

  • Passionate about helping others
  • Strong problem-solving skills
  • Ability to navigate multiple screens
  • Commitment to high attendance rates

Key Requirements

  • Must be at least 18 years old
  • High School Diploma or equivalent required
  • Legal authorization to work in US permanently
  • Pass background check and credit check
  • Minimum 50 Mbps upload and 10 Mbps download internet speed

Work Rights

Must reside in Puerto Rico with legal authorization to work permanently in the United States

Tailored Resume

Cover Letter