The Encompass Site Health Tech is an on-site role responsible for keeping the overall RTLS hardware infrastructure online and reporting any unresolved discrepancies to the off-site support team
Job Summary
The Encompass Site Health Tech is an on-site role responsible for keeping the overall RTLS hardware infrastructure online and reporting any unresolved discrepancies to the off-site support team.
This role will also act as an additional training resource to end users and will help manage and maintain the accuracy and integrity of the Encompass RTLS system in Cincinnati, OH area.
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Matching Summary
The Encompass Site Health Tech is an on-site role responsible for keeping the overall RTLS hardware infrastructure online and reporting any unresolved discrepancies to the off-site support team.
Skills & Requirements
Must-have
Manage RTLS Encompass infrastructure
Monitor hardware performance
Perform remediation activities
Gather move-add-change requirements
Order and configure new hardware
Supervise third-party vendor activities
Report site health metrics
Lead projects
Provide end user training
Communicate new functionality
Assist with standardization
Escalate issues with Support team
Perform basic QGIS tracing
Nice-to-have
Demonstrated understanding of medical equipment movement
Proven customer interaction skills
Familiar with hospital departments
Understanding of standard hospital policies
Key Requirements
Associate’s degree OR formal GEHC Internship/Externship OR High School Diploma/GED and 2+ years of experience
Demonstrated understanding of medical equipment movement
Ability to obtain unrestricted Hospital Vendor Credentialing
Demonstrate an understanding of Wi-Fi fundamentals
Ability to work independently
Clearly communicate and interface with stakeholders