Customer Journey Expert Onboarding Prozesse Savings & Investments (w/m/d)

www.think-ing.de

Hybrid
Experience in onboarding processes
Strong understanding of banking
Analytical and holistic thinking
The role focuses on enhancing the customer journey from initial contact to successful onboarding

Job Summary

  • The role focuses on enhancing the customer journey from initial contact to successful onboarding.
  • Collaboration with various stakeholders is essential to improve onboarding flows and processes.
  • The company offers a hybrid work model and various employee benefits.

Matching Summary

The role focuses on enhancing the customer journey from initial contact to successful onboarding.

Skills & Requirements

Must-have

  • Experience in Onboarding Processes
  • Strong understanding of Banking
  • Analytical and holistic thinking

Nice-to-have

  • Communication skills and conflict resolution
  • Ability to develop sustainable solutions
  • Experience with agile working methods

Key Requirements

  • Degree in Business or related field
  • Several years of experience in customer journey design
  • Fluent in German and English

Work Rights

Not specified

Tailored Resume

Cover Letter