Workplace Services Analyst

Salesforce

Not specified; not specified; not specified
Not specified (assumed hybrid based on typical salesforce operations)
Emea ticketing operations ownership
Cmms platform experience corrigo fieldservices
Sla compliance monitoring and reporting
Salesforce is seeking a Workplace Services Analyst to enhance workplace experiences across its EMEA region. The role focuses on managing ticketing operations, collaborating with various teams, and driving continuous improvement through data analysis and technology

Job Summary

  • This role serves as the critical link between the EMEA region and global technology teams to drive seamless service delivery.
  • The successful candidate will own regional ticketing operations, ensuring efficient handling and SLA-compliant resolution within the service management platform.
  • Salesforce offers a culture where ambition meets action, providing resources to find balance and accelerate impact through AI agents.

Matching Summary

Match Score: 85

Salesforce is seeking a Workplace Services Analyst to enhance workplace experiences across its EMEA region. The role focuses on managing ticketing operations, collaborating with various teams, and driving continuous improvement through data analysis and technology.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • EMEA ticketing operations ownership
  • CMMS platform experience Corrigo Fieldservices
  • SLA compliance monitoring and reporting
  • IFM provider collaboration and accountability
  • Regional subject matter expert liaison

Nice-to-have

  • AI-powered tools and workflow automation
  • Health and safety compliance expertise
  • Continuous improvement culture champion
  • System implementation and UAT experience
  • Strong stakeholder management skills

Key Requirements

  • Experience in workplace services or facilities management
  • Hands-on CMMS platform experience for asset data
  • Proven ability to collaborate across global stakeholder groups

Work Rights

Not specified

Tailored Resume

Cover Letter