Lead Veterinary Customer Service Representative

Blue Ridge Equine Clinic

Wakefield, RI, United States
$22-$25ph; not specified; health, dental, + vision...
Client service excellence
Appointment scheduling
Client billing and payments
Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service

Job Summary

  • Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service.
  • Manage appointment scheduling, client billing, and troubleshoot patient flow to maintain efficient clinic operations.
  • AmeriVet offers tailored development programs, competitive pay, comprehensive benefits, and a supportive, collaborative environment.

Matching Summary

Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service.

Salary

$22-$25/hr; Not specified; Health, dental, and vision benefits, Paid time off and holiday pay

Skills & Requirements

Must-have

  • client service excellence
  • appointment scheduling
  • client billing and payments
  • veterinary software competency
  • team leadership and support

Nice-to-have

  • compassionate and patient demeanor
  • professional appearance
  • supportive team culture
  • professional growth opportunities

Key Requirements

  • 2+ years veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology
  • Ability to lead, inspire, and support a team

Work Rights

Not specified

Tailored Resume

Cover Letter