Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, Colorado, USA
Base: $95,000 - $142,600 usd (denver); + locations...
Fully remote
3+ years contract lifecycle management experience
Customer-facing services role in complex saas
Strategic customer engagement leadership
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM

Job Summary

  • This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.
  • The company is a Fortune 500 leader shaping the future of work with a culture rooted in integrity, empathy, and shared enthusiasm.
  • Candidates will be expected to develop deep expertise in Workday CLM capabilities and independently manage portfolios with clear success plans within 3-6 months.

Matching Summary

This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.

Salary

Base: $95,000 - $142,600 USD (Denver); Additional locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants

Skills & Requirements

Must-have

  • 3+ years Contract Lifecycle Management experience
  • Customer-facing services role in complex SaaS
  • Strategic customer engagement leadership
  • Data-driven adoption and maturity assessment
  • Executive stakeholder relationship management

Nice-to-have

  • Experience in evolving incubating environments
  • Ability to travel up to 10%
  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Cross-functional collaboration skills

Key Requirements

  • 3+ years experience in Customer Success or Consulting
  • 3+ years managing customer relationships for adoption
  • 3+ years Contract Lifecycle Management (CLM) experience required

Work Rights

Not specified

Tailored Resume

Cover Letter