Guest Experience Representative - Lakeside Joondalup

Vicinity Centres

Joondalup, Western Australia, Australia
Not specified; not specified; benefits: flexible w...
Customer-facing role experience
Excellent communication skills
Microsoft office proficiency
The Guest Experience Representative serves as the first point of contact to deliver exceptional service and embody Vicinity's brand values

Job Summary

  • The Guest Experience Representative serves as the first point of contact to deliver exceptional service and embody Vicinity's brand values.
  • Key responsibilities include managing customer enquiries, supporting retailer relationships, and ensuring safety compliance across the centre.
  • Vicinity offers benefits including flexible working options, birthday leave, purchased additional leave, and $1,000 worth of VCX securities.

Matching Summary

The Guest Experience Representative serves as the first point of contact to deliver exceptional service and embody Vicinity's brand values.

Salary

Not specified; Not specified; Benefits: Flexible working options, Birthday leave, Purchased additional leave, $1,000 VCX securities, Generous Parental Leave

Skills & Requirements

Must-have

  • Customer-facing role experience
  • Excellent communication skills
  • Microsoft Office proficiency
  • Problem-solving abilities
  • Local area knowledge

Nice-to-have

  • POS system experience
  • CRM system experience
  • PMS system experience
  • Can-do attitude
  • Team culture contribution

Key Requirements

  • Existing Australian work rights required
  • Criminal history background check mandatory

Work Rights

Must have existing relevant Australian work rights

Tailored Resume

Cover Letter