Predetermined roster (monday to friday, specific hours)
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
CommBank is seeking a Customer Service Representative for their Keilor Downs branch, emphasizing exceptional customer service in the financial sector. The role requires strong communication skills and a genuine interest in improving customers' financial wellbeing through various banking services
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Service Representative for their Keilor Downs branch, emphasizing exceptional customer service in the financial sector. The role requires strong communication skills and a genuine interest in improving customers' financial wellbeing through various banking services.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Financial Health Checks
Demonstrate in-branch technology
Problem-solving and effective solutions
Nice-to-have
Financial services experience
Retail or hospitality experience
Articulate financial terms clearly
Act with integrity
Customer at the center
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to ask the right questions
Ability to work in a busy, commercial and driven retail environment
Genuine interest in building a career with CommBank