Technical Support Engineer, Japan

AVEVA Solutions Ltd

Tokyo, Japan
Not specified; not specified; comprehensive benefi...
Hybrid (3 days in office per week)
Bachelor's degree in engineering or related field
3-5 years technical support experience
Strong communication and problem-solving skills
AVEVA Solutions Ltd is seeking a Technical Support Engineer in Tokyo, Japan, to provide exceptional support to their diverse customer base, including Fortune 100 companies. The role involves solving complex technical issues while maintaining clear communication and contributing to product improvements

Job Summary

  • The role involves serving a broad customer base including Fortune 100 companies by investigating deep technical issues and communicating with clarity.
  • Employees will participate in a thorough training program covering products, customers, and company culture through classroom sessions and hands-on experience.
  • The position offers comprehensive benefits including flex working hours, 22 days of annual leave, parental leave, and well-being support.

Matching Summary

Match Score: 85

AVEVA Solutions Ltd is seeking a Technical Support Engineer in Tokyo, Japan, to provide exceptional support to their diverse customer base, including Fortune 100 companies. The role involves solving complex technical issues while maintaining clear communication and contributing to product improvements.

Salary

Not specified; Not specified; Comprehensive benefits package including 22 days annual leave

Skills & Requirements

Must-have

  • Bachelor's degree in Engineering or related field
  • 3-5 years technical support experience
  • Strong communication and problem-solving skills

Nice-to-have

  • Enthusiasm for technical problem solving
  • Additional language skills like Chinese or Spanish
  • Experience with PI systems and industry technologies

Key Requirements

  • Bachelor's Degree in Engineering, Math, CS, or Natural Sciences
  • 3-5 years previous technical support experience in software
  • Pass drug screening and comprehensive background check

Work Rights

Proof of work authorization required

Tailored Resume

Cover Letter