Director, Global Customer Insights

Hi Tech IT - An Initiative to Digitise

Franklin Lakes, United States
Base: $174,800.00 - $314,700.00 usd annual; bonus/...
Fully remote
Global insights agenda
Launch excellence focus
Customer-centric mindset
The Director, Global Customer Insights is accountable for leading the development and evolution of enterprise-wide Insights and data‑driven decision‑making across BD

Job Summary

  • The Director, Global Customer Insights is accountable for leading the development and evolution of enterprise-wide Insights and data‑driven decision‑making across BD.
  • The role will own the design and execution of Insights programs, leveraging both primary and secondary research to deliver integrated, advanced insights that inform strategic business decisions.
  • BD offers a competitive compensation package along with comprehensive health and well-being benefits, retirement plans, and life balance programs.

Matching Summary

The Director, Global Customer Insights is accountable for leading the development and evolution of enterprise-wide Insights and data‑driven decision‑making across BD.

Salary

Base: $174,800.00 - $314,700.00 USD Annual; Bonus/Equity: Annual Bonus Potential; Discretionary LTI Bonus Potential; Benefits: Health and Well-being Benefits; Retirement and Financial Well-being; Life Balance Programs

Skills & Requirements

Must-have

  • Global Insights agenda
  • Launch Excellence focus
  • Customer-centric mindset
  • Data synthesis and storytelling
  • Market research design and execution
  • Human-centered design frameworks

Nice-to-have

  • Elevate external orientation
  • Champion customer centricity
  • Thought leader for Insights
  • Inclusive, growth-centered culture

Key Requirements

  • 15+ years strategic Insights and analytics experience
  • 5+ years Innovation and Launch/Marketing excellence
  • Bachelor's degree required; MBA strongly preferred
  • Experience operating in complex, matrixed global organizations

Work Rights

Not specified

Tailored Resume

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