Universal Banker - Timonium Md

M&T Bank

Timonium, Maryland, United States of America
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Customer service standards
Sales process adherence
Digital capabilities engagement
Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.
  • Educates customers on banking solutions, identifies needs, and refers complex issues to appropriate team members.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.

Matching Summary

Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service standards
  • Sales process adherence
  • Digital capabilities engagement
  • AML, BSA, KYC processes
  • Lobby management
  • Customer transaction completion

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking
  • Bilingual skills

Key Requirements

  • High school diploma or equivalent
  • 1 year retail sales, call center, customer service, or telesales experience
  • Federal SAFE Act registration

Work Rights

Not specified

Tailored Resume

Cover Letter