Guest Relations, Zelo Restaurant

Four Seasons Hotels & Resorts

Milan, Italy
Exceptional quality and service
Manage the host stand
Develop working knowledge of menus
The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences

Job Summary

  • The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences.
  • This role is dedicated to providing exceptional quality and service to our guests.
  • Four Seasons believes in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Matching Summary

The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences.

Skills & Requirements

Must-have

  • exceptional quality and service
  • manage the host stand
  • develop working knowledge of menus
  • strong communication skills

Nice-to-have

  • luxury hotel experience
  • genuine heart
  • creating memorable experiences

Key Requirements

  • One to two years’ previous experience in Food & Beverage
  • Ability to operate computer equipment
  • Legal right to work in Italy
  • Fluency in English and Italian

Work Rights

Must have legal right to work in Italy

Tailored Resume

Cover Letter