Provides full leadership and supervisory responsibility, operational/service leadership and direction to team(s)
Job Summary
Provides full leadership and supervisory responsibility, operational/service leadership and direction to team(s).
Responsible for providing support for operations activities in the Branch Channel segment, with a day-to-day focus on resolution of complex problems or transactions.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Matching Summary
Provides full leadership and supervisory responsibility, operational/service leadership and direction to team(s).
Skills & Requirements
Must-have
Branch operations leadership
Operational and service direction
Risk assessment and compliance
Customer service delivery
Financial transaction processing
Nice-to-have
Employee growth and development
Volunteerism and community impact
Financial well-being programs
Key Requirements
5-8 years relevant experience
Knowledge of Corporate / Retail Banking operations
Bachelor’s/University degree or equivalent experience