Front Office Manager H/f

Mondrian Bordeaux les Carmes

Bordeaux, France
On-site
Coordinate reception, concierge, and reservation teams
Ensure quality of guest stays
Manage team schedules and requests
The Mondrian Bordeaux les Carmes is seeking a Front Office Manager for their luxury hotel in Bordeaux, France. The role focuses on ensuring exceptional guest experiences while leading and training the front office team

Job Summary

  • Seize the magnificent opportunity to join the opening team of a unique 5* Luxury Lifestyle Hotel.
  • Your missions include coordinating teams, ensuring guest satisfaction from check-in to check-out, and analyzing customer feedback to improve service quality.
  • We are looking for a true team manager who will create and promote a work environment conducive to sharing opinions and trust.

Matching Summary

Match Score: 85

The Mondrian Bordeaux les Carmes is seeking a Front Office Manager for their luxury hotel in Bordeaux, France. The role focuses on ensuring exceptional guest experiences while leading and training the front office team.

Skills & Requirements

Must-have

  • Coordinate Reception, Concierge, and Reservation teams
  • Ensure quality of guest stays
  • Manage team schedules and requests
  • Handle guest dissatisfaction
  • Promote a positive work environment
  • Fluent in French and English

Nice-to-have

  • Dynamic and smiling personality
  • Personal touch for unforgettable experiences
  • Authentic and honest communication
  • Fun and optimistic attitude
  • Reliable and responsible actions
  • Original and avant-garde thinking

Key Requirements

  • Experience with OPERA Cloud software
  • Experience with Octime badge system
  • Ideally a third language

Work Rights

Not specified

Tailored Resume

Cover Letter