Mitarbeiter It Support & Service (m/w/d)

IQVIA UK

Singen, Germany
On-site
1st and 2nd level support
Customer support
Hardware installation and configuration
IQVIA UK is seeking a Mitarbeiter IT Support & Service in Singen, Germany, to provide 1st and 2nd level technical support, hardware installation, and software configuration for clients in the healthcare sector. The ideal candidate should possess a technical background, strong customer service skills, and be willing to work flexible hours, including weekends

Job Summary

  • IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical contract research, supporting life science companies and other healthcare stakeholders to achieve better healthcare outcomes.
  • Your tasks include providing 1st and 2nd level support, acting as the first point of contact for business customers, documenting incidents, and installing/configuring hardware and software.
  • Benefits include flexible working hours, a hybrid work model, individual development opportunities, and a great office location in Singen am Bodensee.

Matching Summary

Match Score: 75

IQVIA UK is seeking a Mitarbeiter IT Support & Service in Singen, Germany, to provide 1st and 2nd level technical support, hardware installation, and software configuration for clients in the healthcare sector. The ideal candidate should possess a technical background, strong customer service skills, and be willing to work flexible hours, including weekends.

Skills & Requirements

Must-have

  • 1st and 2nd level support
  • customer support
  • hardware installation and configuration
  • software installation
  • ticket system documentation

Nice-to-have

  • Telematik-Infrastruktur-Umfeld knowledge
  • customer and service orientation
  • teamwork
  • independent and structured work

Key Requirements

  • Technical background education
  • Class B driver's license
  • Shift work availability
  • Weekend on-call duty

Work Rights

Not specified

Tailored Resume

Cover Letter