Core Agent

Four Seasons

Mauritius
Telephone switchboard proficiency
Guest service excellence
Hotel computer system knowledge
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Core Agent courteously answers incoming calls, assists guests with requests, and handles messages accurately and promptly while promoting teamwork and high standards.
  • The resort offers a secluded oasis on the east coast of Mauritius with luxurious villas, award-winning spa, multiple dining venues, and extensive recreational facilities.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Skills & Requirements

Must-have

  • Telephone switchboard proficiency
  • Guest service excellence
  • Hotel computer system knowledge
  • Multilingual communication skills
  • Adherence to grooming standards
  • Teamwork and role modeling

Nice-to-have

  • Business acumen
  • Psychometric abilities
  • Enthusiastic guest interaction
  • Participation in training sessions
  • Safety and emergency response

Key Requirements

  • Diploma in Hospitality
  • 1-2 years experience in 5 star hotels
  • Fluent in English and French
  • Knowledge of Opera/PMS
  • Excellent math skills

Work Rights

Not specified

Tailored Resume

Cover Letter