Client Service Representative

dcj.nsw.gov.au

Parramatta, NSW, AU
Base: $75,728 - $82,329; bonus/equity: not specifi...
On-site (parramatta/hybrid)
Trauma informed care
Professionalism and integrity
Timely service delivery
The Department of Communities and Justice (DCJ) is seeking a Client Service Representative in Parramatta to provide support to victims of crime through information, advice, and application management. The role emphasizes professionalism and resilience in a high-volume environment, offering a competitive salary and a flexible working environment

Job Summary

  • Provide service and support directly to victims of crime through the provision of information, advice and referrals.
  • Work collaboratively across Victims Services to ensure the effective administration of the Victims Support Scheme.
  • We offer a challenging and rewarding career with flexible, autonomous work environment and competitive pay.

Matching Summary

Match Score: 85

The Department of Communities and Justice (DCJ) is seeking a Client Service Representative in Parramatta to provide support to victims of crime through information, advice, and application management. The role emphasizes professionalism and resilience in a high-volume environment, offering a competitive salary and a flexible working environment.

Salary

Base: $75,728 - $82,329; Bonus/Equity: Not specified; Benefits: Employer’s contribution to superannuation and annual leave loading

Skills & Requirements

Must-have

  • Trauma informed care
  • Professionalism and integrity
  • Timely service delivery
  • Excellent computer skills
  • Resilience in stressful situations

Nice-to-have

  • Collaborative mindset
  • Adaptability to change
  • Strong communication skills

Key Requirements

  • Attention to detail
  • Experience in high-volume work environments
  • Compliance with relevant legislations

Work Rights

Not specified

Tailored Resume

Cover Letter