Service Delivery Manager

KION North America Corporation

Antwerpen, Belgium
Market conform salary; extensive extralegal benefi...
Not specified
Strong communication skills
Customer relationship management
Escalation management experience
KION North America Corporation is seeking a Service Delivery Manager based in Antwerp, Belgium, who possesses a strong technical background and commercial acumen. The ideal candidate will manage client relationships and ensure effective service delivery, with a focus on communication and problem-solving

Job Summary

  • The role involves building sustainable customer partnerships and converting supplier relationships into collaborative alliances.
  • Responsibilities include monitoring service tickets, leading cross-functional teams to solutions, and preparing operational progress reports.
  • The company offers a market-conform salary with extensive extralegal benefits, bonus plans, and opportunities for personal development.

Matching Summary

Match Score: 85

KION North America Corporation is seeking a Service Delivery Manager based in Antwerp, Belgium, who possesses a strong technical background and commercial acumen. The ideal candidate will manage client relationships and ensure effective service delivery, with a focus on communication and problem-solving.

Salary

Market conform salary; Extensive extralegal benefits; Bonus plan E included

Skills & Requirements

Must-have

  • Strong communication skills
  • Customer relationship management
  • Escalation management experience
  • Contract negotiation skills
  • Technical background preferred

Nice-to-have

  • Experience in intralogistics sector
  • Sales or farmer mindset
  • Change and modernization facilitation
  • Root cause analysis expertise
  • Open culture adaptability

Key Requirements

  • Experience in escalation management
  • Background in intralogistics or automation
  • Proven track record in contract negotiation
  • Strong commercial affinity
  • Technical aptitude

Work Rights

Not specified

Tailored Resume

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