Analista De Atendimento Ao Cliente (vaga Exclusiva Para Pessoa Com Deficiência) - Divisão De Supply - São Paulo/sp
Abbott
Sao Paulo, Brazil
Not specified; not specified; benefits: medical/de...
Not specified
Track reverse logistics to cd
Open non-conformity complaints
Conduct meetings with transporters
Abbott is seeking a Customer Service Analyst for their Supply Division in São Paulo, specifically inviting applications from individuals with disabilities. The role involves tracking reverse logistics, handling complaints, and conducting analysis to improve operational efficiency
Job Summary
The role involves ensuring the tracking of reverse logistics until confirmed delivery at the distribution center according to SLAs.
Candidates will be responsible for analyzing allowances or delay reasons and proposing action plans to transporters to improve results.
Abbott offers a global environment with flexible work policies, career development opportunities, and comprehensive benefits including medical and dental assistance.
Matching Summary
Match Score: 85
Abbott is seeking a Customer Service Analyst for their Supply Division in São Paulo, specifically inviting applications from individuals with disabilities. The role involves tracking reverse logistics, handling complaints, and conducting analysis to improve operational efficiency.
Salary
Not specified; Not specified; Benefits: Medical/Dental, Life Insurance, Private Pension, Stock Discount
Skills & Requirements
Must-have
Track reverse logistics to CD
Open non-conformity complaints
Conduct meetings with transporters
Analyze delays and propose action plans
Nice-to-have
Advanced Excel skills
BI tools proficiency
ERP system experience
Critical thinking abilities
Key Requirements
Technical degree or Bachelor's in Administration or Logistics
Exclusive vacancy for Persons with Disabilities (PcD)