Customer Banking Specialist - Campbelltown

CommBank

Campbelltown, Australia
Part-time (25.75 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Campbelltown branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. Candidates should possess strong communication skills and a commitment to customer-centric solutions in a retail environment

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Campbelltown branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. Candidates should possess strong communication skills and a commitment to customer-centric solutions in a retail environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Financial Health Checks
  • Demonstrate in-branch technology
  • Problem solve and provide solutions

Nice-to-have

  • Act with integrity
  • Customer at the centre
  • Holistic solutions for customers
  • Interest in career growth

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter