Customer Support Reps - Ai Training - Washington Dc, Us

Prolificacademicltd

Remote, US
Up to $30 ph; flexible hours; pyid tasks requiring...
Fully remote
Years of high-volume customer support experience
Exceptional written english communication skills
Ability to de-escalate complex situations
Prolific is seeking Customer Support Representatives to join their Expert Network, focusing on training and evaluating AI models. The role involves utilizing customer service expertise to enhance AI performance, with competitive pay rates and flexible work hours

Job Summary

  • Prolific is building the biggest pool of quality human data in the world for AI developers and researchers.
  • Participants will be paid up to $30 per hour to train and evaluate cutting-edge AI models using real service expertise.
  • The role involves evaluating AI chatbot responses, simulating customer interactions, and refining knowledge bases to ensure professional service standards.

Matching Summary

Match Score: 85

Prolific is seeking Customer Support Representatives to join their Expert Network, focusing on training and evaluating AI models. The role involves utilizing customer service expertise to enhance AI performance, with competitive pay rates and flexible work hours.

Salary

Up to $30 per hour; Flexible hours; Paid tasks requiring one hour of uninterrupted work

Skills & Requirements

Must-have

  • Years of high-volume customer support experience
  • Exceptional written English communication skills
  • Ability to de-escalate complex situations
  • High typing speed and multi-source navigation
  • Sharp eye for logic and factual accuracy errors

Nice-to-have

  • Multilingual capabilities for translation evaluation
  • Experience with Zendesk or Salesforce Service Cloud
  • Familiarity with Confluence or Notion documentation tools
  • Expertise in Slack or Microsoft Teams communication
  • Background in technical troubleshooting

Key Requirements

  • Professional experience in customer support or client success
  • PayPal account required for payment receipt

Work Rights

Not specified

Tailored Resume

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