Not specified; not specified; competitive sector b...
Hybrid (2-3 days in the office)
Experience with onesource dfe tool
Functional support or system sustainment
Knowledge of electronic fiscal documents
Thomson Reuters is seeking a Pleno Support Analyst for its ONESOURCE DFe tool, focusing on user support, incident management, and operational continuity in the context of electronic fiscal documents. The role offers a hybrid work model and emphasizes a culture of continuous learning and professional growth
Job Summary
The role involves providing prime support for the ONESOURCE DFe tool while managing user tickets and monitoring electronic fiscal document workflows.
Candidates will analyze operational failures, rejections, and inconsistencies to ensure business continuity and regularize occurrences.
The company offers a hybrid work model, flexible policies for work-life balance, and comprehensive benefits including mental health days.
Matching Summary
Match Score: 85
Thomson Reuters is seeking a Pleno Support Analyst for its ONESOURCE DFe tool, focusing on user support, incident management, and operational continuity in the context of electronic fiscal documents. The role offers a hybrid work model and emphasizes a culture of continuous learning and professional growth.
Salary
Not specified; Not specified; Competitive sector benefits including medical/dental plans and performance incentives
Skills & Requirements
Must-have
Experience with ONESOURCE DFe tool
Functional support or system sustainment
Knowledge of electronic fiscal documents
Incident ticket registration and tracking
Analysis of processing failures and rejections
Nice-to-have
Experience with functional testing and validation
Ability to document processes and procedures
Strong analytical skills for inconsistencies
Collaboration with cross-functional teams
Key Requirements
Proven experience with ONESOURCE DFe
Background in functional support activities
Understanding of fiscal document operational flows