Applied Scientist Ii, Amazon Connect

Amazon

United States
171,600.00 - 222,200.00 usd annually py
On-site
Machine learning and deep learning
Natural language processing
Generative ai
The Agentic Customer Experience (ACX) org is responsible for weaving native-AI across the Connect application experiences delivered to end-customers, agents, and managers/supervisors

Job Summary

  • The Agentic Customer Experience (ACX) org is responsible for weaving native-AI across the Connect application experiences delivered to end-customers, agents, and managers/supervisors.
  • As an Applied Scientist on our team, you will work closely with senior technical and business leaders from within the team and across AWS.
  • We are looking for passionate, talented, and experienced people to join us to innovate on modern contact centers in the cloud.

Matching Summary

The Agentic Customer Experience (ACX) org is responsible for weaving native-AI across the Connect application experiences delivered to end-customers, agents, and managers/supervisors.

Salary

171,600.00 - 222,200.00 USD annually

Skills & Requirements

Must-have

  • machine learning and deep learning
  • natural language processing
  • generative AI
  • LLM Agents evaluation and optimization
  • PyTorch, Tensorflow, AWS Sagemaker

Nice-to-have

  • dealing with ambiguity
  • fast-paced environment
  • innovative scientists
  • customer focus
  • work-life harmony

Key Requirements

  • Applied Scientist Ii
  • deep expertise in machine learning
  • extensive domain knowledge in NLP
  • experience with LLM Agents
  • experience with PyTorch, Tensorflow
  • experience with AWS Sagemaker

Work Rights

Not specified

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