Base: $111,155 - $150,385; bonus/equity: not speci...
Onsite
Itil processes
It service management (itsm)
Service desk management
Advance how our customers operate while you advance your career
Job Summary
Advance how our customers operate while you advance your career.
We are seeking an ITSM Service Desk SME to oversee enterprise IT service management (ITSM) operations in support of a mission-critical defense program in Oahu, Hawaii.
GDIT offers employees full flex work weeks where possible and a variety of paid time off plans.
Matching Summary
Advance how our customers operate while you advance your career.
Salary
Base: $111,155 - $150,385; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and wellness packages, 401K with company match
Skills & Requirements
Must-have
ITIL Processes
IT Service Management (ITSM)
Service Desk Management
enterprise IT service management
classified and unclassified environments
Nice-to-have
strong operational leadership
driven and resourceful
Zero Trust architecture principles
DevSecOps or Agile delivery environments
Key Requirements
10+ years of related experience
Active Secret clearance
Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience)