Base: $18-$24 ph; bonus/equity: 401k match + poten...
On-site
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience by challenging the status quo and providing 24/7 care nationwide
Job Summary
VEG is dedicated to transforming the emergency veterinary experience by challenging the status quo and providing 24/7 care nationwide.
The Customer Experience Coordinator defines the customer journey through warm greetings, accurate communication routing, and compassionate financial guidance.
Employees receive comprehensive benefits including health coverage starting day one, equity eligibility, and significant travel stipends for professional growth.
Matching Summary
VEG is dedicated to transforming the emergency veterinary experience by challenging the status quo and providing 24/7 care nationwide.
Salary
Base: $18-$24 per hour; Bonus/Equity: 401K match and potential equity after one year; Benefits: Comprehensive health, therapy access, travel stipend up to $2,500/year
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
Comfort with noisy environments and odors
Strong multitasking in fast-paced chaos
Nice-to-have
High emotional intelligence and empathy
Creative problem solving for customers
Humility and team collaboration skills
Curious nature seeking continuous learning
Instinctive people-centric approach
Key Requirements
2+ years of customer service role experience
Availability for rotating night weekend holiday shifts
Willingness to work in high stakes noisy environment