The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
Job Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Concentrix offers endless career opportunities, clear paths for career development, competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
The company believes in doing right by people, treating customers and staff with care and respect, and creating amazing experiences for the world's best brands.
Matching Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Skills & Requirements
Must-have
Intermediate - Advanced English level
Strong computer navigation skills
Ability to communicate effectively
Reliable with strong attention to detail
Shift rotation capability
Nice-to-have
Passion for doing good
Compassionate customer interactions
Genuine problem solving
Positive difference in people's day
Human touch
Key Requirements
High School diploma or equivalent
6 months minimum experience in Call center customer service