Engenheiro De Processos Pl

KION GROUP AG

São Bernardo do Campo, SP, Brazil
Post-sales standardization and execution
Representative performance measurement
Customer satisfaction indicators
Responsible for the qualification and preparation of representatives and direct involvement in services

Job Summary

  • Responsible for the qualification and preparation of representatives and direct involvement in services.
  • Responsible for the standardization of After-Sales and direct involvement, as well as measuring representative performance.
  • We offer: Health Plan; Dental Plan; Transportation Voucher; Life Insurance; Private Pension; Gympass; Meal Voucher; Profit Sharing; Among others.

Matching Summary

Responsible for the qualification and preparation of representatives and direct involvement in services.

Skills & Requirements

Must-have

  • Post-Sales standardization and execution
  • Representative performance measurement
  • Customer satisfaction indicators
  • Direct service execution
  • Quality indicators

Nice-to-have

  • Support sales team
  • Field support for product and services
  • Benchmarking across market and representatives

Key Requirements

  • Higher Education in Engineering
  • Previous experience in the role
  • Experience with quality indicators
  • Experience qualifying and training representatives
  • Availability for travel

Work Rights

Not specified

Tailored Resume

Cover Letter