Success Guide Service Cloud (salesforce Dev Exp Mandatory)
Salesforce
Multiple Locations
Salesforce service cloud expertise
Salesforce development experience
Translate business requirements
As a Senior Success Guide, you’ll play a critical role in that journey by blending deep product knowledge, hands-on solutioning, and consultative engagement to accelerate customer adoption and outcomes
Job Summary
As a Senior Success Guide, you’ll play a critical role in that journey by blending deep product knowledge, hands-on solutioning, and consultative engagement to accelerate customer adoption and outcomes.
Engage with customers to gather, analyze, and translate business requirements into actionable Salesforce solutions.
Show continued professional growth through certifications, Trailhead learning, and staying current with Salesforce innovations.
Matching Summary
As a Senior Success Guide, you’ll play a critical role in that journey by blending deep product knowledge, hands-on solutioning, and consultative engagement to accelerate customer adoption and outcomes.
Skills & Requirements
Must-have
Salesforce Service Cloud expertise
Salesforce development experience
Translate business requirements
Deliver org health assessments
Advanced security assessments
Collaborate with architects and developers
Nice-to-have
Passionate about bettering business
Driving innovation
Keeping Salesforce core values
AI-driven workforce transformation
Agentic era
Key Requirements
Minimum 2+ years Salesforce development experience
Salesforce Certified Platform Developer2
Hands-on Service Cloud capabilities
Develop custom solutions in Lightning (LWC, Apex)
Proficient in HTML, JavaScript, CSS
Familiar with data integration tools
Experience with platform authentication patterns
Experience building scalable solutions (Visualforce, Apex, Web Services, APIs)