Technical Customer Service Executive

HOME CLICK PTE. LTD.

Singapore
Not specified
Proven customer service experience
Knowledge of personal data protection regulations
Strong written communication skills
HOME CLICK PTE. LTD. is seeking a Technical Customer Service Executive to provide expert support and resolve technical issues for customers, ensuring high levels of satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of personal data protection regulations, with an emphasis on customer relationship management

Job Summary

  • The role involves troubleshooting technical issues with stakeholders while ensuring high standards of customer satisfaction.
  • Candidates must provide expert guidance on personal data protection and ensure adherence to relevant regulations.
  • This position requires weekend availability and the ability to manage multiple tasks in a fast-paced environment.

Matching Summary

Match Score: 85

HOME CLICK PTE. LTD. is seeking a Technical Customer Service Executive to provide expert support and resolve technical issues for customers, ensuring high levels of satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of personal data protection regulations, with an emphasis on customer relationship management.

Skills & Requirements

Must-have

  • Proven customer service experience
  • Knowledge of personal data protection regulations
  • Strong written communication skills
  • Ability to work weekends
  • Experience with Google Suite and Mac OS

Nice-to-have

  • Technical support in systems or software
  • Excellent problem-solving abilities
  • Collaborative team player
  • Detail-oriented multitasking
  • Proactive customer retention efforts

Key Requirements

  • Weekend availability required
  • Experience in customer service roles
  • Knowledge of data protection best practices

Work Rights

Not specified

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