Patient Access Representative-er Fulltime-varied Shifts

Kingman Regional Medical Center

Kingman, AZ, United States
Varied shifts (fulltime)
Customer service and patient satisfaction
Registration admitting discharge of patients
Patient processing
The Patient Access Representative position at Kingman Regional Medical Center involves managing patient registration processes, verifying insurance benefits, and ensuring excellent customer service in a healthcare setting. Candidates must have at least one year of experience in customer service or office settings and possess effective communication skills

Job Summary

  • Provides excellent customer service, contributes to the overall satisfaction of the patient experience, and adheres to the Behavioral Expectations Agreement.
  • Demonstrates ability to preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.
  • Accurately balances daily cash to include completion of daily cash log, bank deposit slip, and daily reports to Patient Financial Services.

Matching Summary

Match Score: 85

The Patient Access Representative position at Kingman Regional Medical Center involves managing patient registration processes, verifying insurance benefits, and ensuring excellent customer service in a healthcare setting. Candidates must have at least one year of experience in customer service or office settings and possess effective communication skills.

Skills & Requirements

Must-have

  • customer service and patient satisfaction
  • registration admitting discharge of patients
  • patient processing
  • verify insurance eligibility and benefits
  • collect upfront co-pays and deductibles

Nice-to-have

  • willingness to assist co-workers
  • participates in process improvement activities
  • floats to other work areas

Key Requirements

  • Minimum of 1 year of experience
  • High School Diploma or equivalent
  • American Heart Association BLS
  • DPS Level 1 Fingerprint Clearance Card

Work Rights

Not specified

Tailored Resume

Cover Letter