Patient Access Representative Senior - Emergency Department

Geisinger

Wyoming Valley, Pennsylvania, United States
Verify patient demographics accurately
Process insurance and financial collections
Schedule follow-up appointments
This role serves as a senior member of the access team responsible for front-line support including patient check-in, registration, and checkout processes

Job Summary

  • This role serves as a senior member of the access team responsible for front-line support including patient check-in, registration, and checkout processes.
  • The position requires independent management of work queues to ensure timely resolution of accounts while adhering to strict privacy and regulatory guidelines.
  • Geisinger offers comprehensive benefits starting on day one, including health coverage, 401(k) contributions, and up to $5,000 in annual tuition reimbursement.

Matching Summary

This role serves as a senior member of the access team responsible for front-line support including patient check-in, registration, and checkout processes.

Skills & Requirements

Must-have

  • Verify patient demographics accurately
  • Process insurance and financial collections
  • Schedule follow-up appointments
  • Maintain HIPAA and EMTALA compliance
  • Mentor junior team members

Nice-to-have

  • Cross-train across multiple facility locations
  • Handle multi-channel patient messages
  • Demonstrate kindness and excellence in care

Key Requirements

  • High School Diploma or GED required
  • Minimum 2 years related work experience
  • Third shift availability (10PM-6AM)

Work Rights

Not specified

Tailored Resume

Cover Letter