Client Services Associate

TransPerfect Translations International Inc

Multiple Locations
On-site
Client point of contact
Project coordination
Cost and timeline estimates
TransPerfect is seeking a Client Services Associate to serve as the primary contact for clients, ensuring project smoothness from initiation to completion. The role requires collaboration with the production team and entails project management, client communication, and problem-solving

Job Summary

  • Serve as the main point of contact for clients, ensuring smooth project execution from start to finish.
  • Collaborate with the production team to assess work scope, provide estimates, and initiate projects with detailed instructions.
  • Proactively learn about clients' industries and needs to provide a high level of service and ensure successful deliverables.

Matching Summary

Match Score: 85

TransPerfect is seeking a Client Services Associate to serve as the primary contact for clients, ensuring project smoothness from initiation to completion. The role requires collaboration with the production team and entails project management, client communication, and problem-solving.

Skills & Requirements

Must-have

  • Client point of contact
  • Project coordination
  • Cost and timeline estimates
  • Adherence to deadlines and budgets
  • ISO regulations compliance

Nice-to-have

  • Proactive client industry learning
  • Creative problem-solving
  • Second language knowledge

Key Requirements

  • Bachelor's degree or equivalent
  • Customer service experience
  • Client and co-worker relationship building experience

Work Rights

Not specified

Tailored Resume

Cover Letter