Casual Customer Service Officer/ Licence Testing Officer

VicRoads

Mitcham, Victoria, Australia
$32.42 an hour + 25% loading; not specified; not s...
Deliver registration and licensing services
Investigate and resolve customer enquiries
Resolve customer complaints
At VicRoads the work you do has real impact

Job Summary

  • At VicRoads the work you do has real impact.
  • We believe that every team member plays a vital role in our success, and we are currently seeking enthusiastic Casual Customer Service Officers to join our vibrant team.
  • VicRoads is committed to continually investing in our workforce and fostering an environment whereby all our employees feel valued, engaged, and empowered.

Matching Summary

At VicRoads the work you do has real impact.

Salary

$32.42 an hour plus 25% loading; Not specified; Not specified

Skills & Requirements

Must-have

  • Deliver registration and licensing services
  • Investigate and resolve customer enquiries
  • Resolve customer complaints
  • Work collaboratively as an effective team member
  • Exceptional customer service skills
  • Intermediate computer literacy skills

Nice-to-have

  • Positive can-do attitude
  • Keen eye for detail
  • Strong work ethic
  • Adaptability, flexibility, and agility
  • Team player
  • Clever thinking

Key Requirements

  • Full valid driver’s license required
  • Not on P Plates

Work Rights

Right to work in Australia

Tailored Resume

Cover Letter