Customer Value Architect

Falcom

Singapore, SG
Not specified (likely hybrid or onsite based on location)
Customer onboarding and adoption
Executive business reviews
Falcon flex platform expertise
CrowdStrike is seeking a Customer Value Architect to enhance customer onboarding, adoption, and value realization of its cybersecurity platform, Falcon Flex, primarily in Singapore and Korea. The role demands strong customer relationship management skills, financial acumen, and the ability to drive customer success while minimizing churn

Job Summary

  • CrowdStrike is a global leader in cybersecurity with a mission to stop breaches using an advanced AI-native platform.
  • The Customer Value Architect role focuses on onboarding, adoption, and value realization of the Falcon Flex platform to maximize customer security investment and growth.
  • Employees benefit from competitive compensation, wellness programs, professional development, and a culture of belonging and flexibility.

Matching Summary

Match Score: 85

CrowdStrike is seeking a Customer Value Architect to enhance customer onboarding, adoption, and value realization of its cybersecurity platform, Falcon Flex, primarily in Singapore and Korea. The role demands strong customer relationship management skills, financial acumen, and the ability to drive customer success while minimizing churn.

Skills & Requirements

Must-have

  • Customer onboarding and adoption
  • Executive business reviews
  • Falcon Flex platform expertise
  • Enterprise sales environment
  • Customer success management
  • Financial ROI analysis
  • Fluent English and Korean

Nice-to-have

  • Consultative selling skills
  • Leadership in account management
  • Cross-sell and upsell enablement
  • Self-starter and driven attitude
  • Strong negotiation skills
  • Ability to travel as needed

Key Requirements

  • Minimum 8+ years relevant experience
  • BA/BS or equivalent education preferred
  • Fluency in English and Korean
  • Experience managing complex customer relationships
  • Strong financial acumen with ROI calculation
  • Knowledge of flexible licensing models

Work Rights

Not specified

Tailored Resume

Cover Letter