Base: $26.52ph; bonus/equity: not specified; benef...
**
Luxury hospitality environment experience
Spa and wellness reservation management
Inventory control and visual merchandising
**
The Retail and Guest Experience Specialist at Sensei in Rancho Mirage, CA, is responsible for managing retail operations and wellness reservations while ensuring an exceptional guest experience. The ideal candidate will have experience in luxury hospitality, strong customer service skills, and a commitment to wellness.
**
Job Summary
The role is responsible for overseeing all Lobby Retail operations, Spa & Wellness reservations, and supporting Experience operations at the Sensei Retreat.
Candidates must demonstrate strong customer service skills, excellent problem-solving ability, and a discerning attention to detail in a luxury environment.
The position requires maintaining inventory levels, managing restocking and purchasing, and ensuring proper billing on guest folios for various resort amenities.
Matching Summary
Match Score: 75
**
The Retail and Guest Experience Specialist at Sensei in Rancho Mirage, CA, is responsible for managing retail operations and wellness reservations while ensuring an exceptional guest experience. The ideal candidate will have experience in luxury hospitality, strong customer service skills, and a commitment to wellness.
**
Salary
Base: $26.52/HR; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Luxury hospitality environment experience
Spa and wellness reservation management
Inventory control and visual merchandising
Guest service excellence and problem solving
Sales reporting and data analysis skills
Nice-to-have
Strong personal commitment to wellness philosophy
Experience with Book4Time and Opera systems
Ability to work across multiple departments
High-touch evidence-led program knowledge
Positive role model for team culture
Key Requirements
Associate or bachelor's degree preferred
Experience in retail, resort front desk, spa, or wellness management
Familiarity with Excel, Word, Asana, Opera, and Book4Time