Manager, Claims & Fraud Operations

SANTANDER CONSUMER BANK S.p.A

United States of America
Base: $82,500.00 usd - $142,500.00 usd; bonus/equi...
Leading investigative teams
Fraud detection and prevention
Sar referral governance
The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards

Job Summary

  • The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards.
  • This role provides strategic direction, operational oversight, and subject matter leadership across fraud investigations, SAR referral governance, regulatory adherence, and loss recovery efforts.
  • Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization.

Matching Summary

The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards.

Salary

Base: $82,500.00 USD - $142,500.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • leading investigative teams
  • fraud detection and prevention
  • SAR referral governance
  • regulatory adherence
  • loss recovery efforts
  • collaboration with law enforcement

Nice-to-have

  • bold thinking and innovation
  • customer-centric transformation
  • driving change cross-functionally

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • 5+ Years Banking experience
  • Prior leadership or supervisory experience
  • Strong working knowledge of BSA requirements
  • Demonstrated experience managing high-volume investigative teams
  • Experience working with law enforcement

Work Rights

Not specified

Tailored Resume

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