Restaurant And Gaming Service Manager

Cineplex

Calgary, Canada
1-3 years high volume venue management
Guest service excellence across departments
Inventory control and shrinkage reduction
The Service Manager is responsible for ensuring policies are followed while maximizing sales and profitability across multiple departments

Job Summary

  • The Service Manager is responsible for ensuring policies are followed while maximizing sales and profitability across multiple departments.
  • This role requires protecting company assets and maintaining legislative cleanliness standards in the restaurant, gaming floor, and retail areas.
  • The position involves recruiting, training, and coaching supervisors to build bench strength and reduce employee turnover.

Matching Summary

The Service Manager is responsible for ensuring policies are followed while maximizing sales and profitability across multiple departments.

Skills & Requirements

Must-have

  • 1-3 years high volume venue management
  • Guest service excellence across departments
  • Inventory control and shrinkage reduction
  • Staff scheduling and performance coaching
  • Health safety and liquor license compliance

Nice-to-have

  • Vision for hospitality culture building
  • Strong conflict resolution skills
  • Ability to drive sales initiatives
  • Proactive succession planning mindset

Key Requirements

  • 1-3 years managing high volume restaurant or venue
  • Post-secondary education in business or hospitality preferred
  • Provincially applicable alcohol serving certificate required

Work Rights

Not specified

Tailored Resume

Cover Letter