Director, Product Management- Dcp Platform Operations

Mastercard

O'Fallon, Missouri, US
Base: $156,000 - $265,000 usd; bonus/equity: eligi...
Not specified
Voice of customer strategy implementation
Enterprise data platform experience
Cloud-native analytics and ai/ml ecosystems
Mastercard is seeking a Director of Product Management for their DCP Platform Operations in O'Fallon, Missouri. This role focuses on enhancing customer experience and operational excellence for a cloud-native data platform by leveraging customer insights and driving product adoption

Job Summary

  • The role is responsible for scaling adoption and improving customer experience for the Data Commercialization Platform across Mastercard's global organization.
  • Candidates must own the Voice of Customer strategy by establishing structured mechanisms to capture feedback through interviews, surveys, and usage analytics.
  • Mastercard offers a competitive base salary ranging from $156,000 to $265,000 USD along with comprehensive benefits including medical insurance and paid leave.

Matching Summary

Match Score: 85

Mastercard is seeking a Director of Product Management for their DCP Platform Operations in O'Fallon, Missouri. This role focuses on enhancing customer experience and operational excellence for a cloud-native data platform by leveraging customer insights and driving product adoption.

Salary

Base: $156,000 - $265,000 USD; Bonus/Equity: Eligible for annual bonus or commissions; Benefits: Insurance, paid leaves, 401k match, fitness reimbursement

Skills & Requirements

Must-have

  • Voice of Customer strategy implementation
  • Enterprise data platform experience
  • Cloud-native analytics and AI/ML ecosystems
  • Developer-centric platform enablement
  • Structured feedback mechanism design

Nice-to-have

  • Strong cross-functional influence skills
  • Systems thinking capabilities
  • Customer-obsessed mindset
  • Exceptional communication storytelling
  • Comfort operating in ambiguity

Key Requirements

  • Experience in Product Operations or Platform Enablement
  • Supporting enterprise data platforms or developer-centric platforms
  • Expertise in translating complex technical capabilities into guidance

Work Rights

Not specified

Tailored Resume

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