Service Configuration Management Analyst

Datacom

Adelaide, South Australia, Australia
On-site
4+ years configuration management experience
Servicenow cmdb identification and reconciliation
Cherwell itsm technology experience
The role requires expertise developed over 4+ years in a similar Configuration Analyst position to deliver high-quality services

Job Summary

  • The role requires expertise developed over 4+ years in a similar Configuration Analyst position to deliver high-quality services.
  • You will be responsible for governing updates to Configuration Items within the CMDB and ensuring data accuracy across customer environments.
  • Datacom offers a dynamic culture with perks including remote working options, flexi-hours, and professional development courses.

Matching Summary

The role requires expertise developed over 4+ years in a similar Configuration Analyst position to deliver high-quality services.

Skills & Requirements

Must-have

  • 4+ years Configuration Management experience
  • ServiceNow CMDB identification and reconciliation
  • Cherwell ITSM technology experience
  • CMDB data quality analysis and remediation
  • CI lifecycle governance and maintenance

Nice-to-have

  • Proactive independent work style
  • Experience with AIOPS initiatives
  • Strong customer service orientation
  • Agile methodology adaptability
  • Collaborative team player

Key Requirements

  • Minimum 4 years of relevant experience
  • Proficiency in ServiceNow and Cherwell platforms
  • Knowledge of ITSM processes and methodologies

Work Rights

Not specified

Tailored Resume

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