Patient Service Representative General Administration

Wake Forest Health Network

Wake Forest, North Carolina, US
Pyy range $20.80 - $31.20; benefits eligible: yes;...
Patient demographic and insurance information
Verify insurance benefits
Collect patient out of pocket liability
Greets patients, monitors patient flow, and ensures efficient and courteous care

Job Summary

  • Greets patients, monitors patient flow, and ensures efficient and courteous care.
  • Verifies insurance benefits, calculates and collects patient financial liability, and identifies patients needing financial assistance.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Greets patients, monitors patient flow, and ensures efficient and courteous care.

Salary

Pay Range $20.80 - $31.20; Benefits Eligible: Yes; Hours Per Week: 40

Skills & Requirements

Must-have

  • patient demographic and insurance information
  • verify insurance benefits
  • collect patient out of pocket liability
  • Microsoft Outlook, Word and Excel
  • ADT software experience
  • handle sensitive and confidential information

Nice-to-have

  • problem solve in high stress area
  • work collaboratively with others
  • proactively communicates issues
  • presents pleasant professional demeanor

Key Requirements

  • High school diploma or GED required
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter