Ai Support Engineer

IQVIA UK

Python proficiency for debugging and scripting
Sql skills for data investigation and validation
Experience with production ai/ml system support
This role serves as the primary technical contact for supporting multi-agent AI workflows in live, regulated production environments

Job Summary

  • This role serves as the primary technical contact for supporting multi-agent AI workflows in live, regulated production environments.
  • The incumbent will perform root cause analysis on agent execution logs to distinguish between model, orchestration, and data issues.
  • Candidates must possess strong analytical skills to reason about AI system behavior end-to-end while communicating complex concepts to non-technical users.

Matching Summary

This role serves as the primary technical contact for supporting multi-agent AI workflows in live, regulated production environments.

Skills & Requirements

Must-have

  • Python proficiency for debugging and scripting
  • SQL skills for data investigation and validation
  • Experience with production AI/ML system support
  • Root cause analysis of agent orchestration failures
  • Knowledge of agentic libraries like LangChain

Nice-to-have

  • Familiarity with big-data technologies like Kafka
  • Understanding of machine learning fundamentals
  • Experience in regulated clinical environments
  • Proactive curiosity about emerging AI tech

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 4–7 years of experience supporting complex production systems
  • Strong proficiency in Python and SQL

Work Rights

Not specified

Tailored Resume

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