Crisis Support Specialist - Maine Crisis Line - Full Time, Remote Optional (in Me)

The Opportunity Alliance

South Portland, Maine, US
Base: $23 ph; bonus/equity: not specified; benefit...
Fully remote
Associate's degree required
1200 hours relevant experience or equivalent
Obtain mhrt-csp certification within 30 days
The Opportunity Alliance is hiring full-time Crisis Support Specialists to provide 24-hour telephone response for adults, families, and children experiencing a mental health crisis

Job Summary

  • The Opportunity Alliance is hiring full-time Crisis Support Specialists to provide 24-hour telephone response for adults, families, and children experiencing a mental health crisis.
  • Employees will receive comprehensive training to become certified as a Mental Health Rehabilitation Technician Crisis Service Provider from licensed clinical supervisors.
  • The role offers excellent benefits including medical, dental, vision, life insurance, disability coverage, and eligibility for the Public Service Loan Forgiveness program.

Matching Summary

The Opportunity Alliance is hiring full-time Crisis Support Specialists to provide 24-hour telephone response for adults, families, and children experiencing a mental health crisis.

Salary

Base: $23 per hour; Bonus/Equity: Not specified; Benefits: Generous PTO, 9 paid holidays, 3 floating holidays, medical/dental/vision, 403(b) match, tuition reimbursement

Skills & Requirements

Must-have

  • Associate's degree required
  • 1200 hours relevant experience or equivalent
  • Obtain MHRT-CSP certification within 30 days
  • Pass criminal background and CPS checks
  • Quiet dedicated workspace with high-speed internet

Nice-to-have

  • Previous call center or customer service experience
  • Background in social work or behavioral health
  • Ability to remain calm in stressful situations
  • Experience with DSM-V information
  • Willingness to learn documentation software

Key Requirements

  • Associate's degree
  • MHRT-CSP certification within 30 days
  • Criminal background check clearance
  • Child protective service check clearance
  • Sex offender registry check clearance
  • 1 year of relevant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter