Application Support Specialist

Service Stream

Melbourne, VIC, Australia
Hybrid
Level 2/3 enterprise application support
Itil processes and service management
Troubleshooting and problem-solving capability
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations

Job Summary

  • As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
  • You’ll join a collaborative team within GBIS, partnering closely with developers, architects, security teams, business stakeholders, and project squads to uplift system stability, enhance user experience, and ensure operational readiness across the corporate application landscape.
  • Benefits of working with us include: A safe and supportive culture that values diversity and inclusion. Flexible hybrid work arrangements. Genuine career development and advancement pathways.

Matching Summary

As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.

Skills & Requirements

Must-have

  • Level 2/3 enterprise application support
  • ITIL processes and service management
  • Troubleshooting and problem-solving capability
  • ServiceNow administration and ITSM processes
  • Agile methodologies and cross-functional delivery

Nice-to-have

  • Uphold ITSM best practice
  • Collaborate with business stakeholders
  • Proactive risk identification
  • SAP or SuccessFactors exposure

Key Requirements

  • Australian Citizen
  • Proven enterprise application support experience
  • ITIL or ServiceNow certifications
  • Degree in Information Systems, Computer Science, or equivalent

Work Rights

Australian Citizenship required

Tailored Resume

Cover Letter