Patient Access Rep - Olgmc Ed Access Services - Pt Float - Days, Evenings, Nights, Weekends & Holidays.

Ochsner Health

Lafayette, United States
**
Excellent customer service
Accurate data entry
Insurance verification
** Ochsner Health is seeking a Patient Access Representative for their Lafayette location, responsible for greeting patients, managing appointments, and ensuring accurate patient registration. This role requires effective communication and customer service skills, along with a minimum of one year of experience in a healthcare or customer service environment. **

Job Summary

  • This job greets patients and guests in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients.
  • Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application.
  • Improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types.

Matching Summary

Match Score: 75

** Ochsner Health is seeking a Patient Access Representative for their Lafayette location, responsible for greeting patients, managing appointments, and ensuring accurate patient registration. This role requires effective communication and customer service skills, along with a minimum of one year of experience in a healthcare or customer service environment. **

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate data entry
  • Insurance verification
  • Point-of-service collections
  • Patient registration and admission

Nice-to-have

  • Adaptable to patient populations
  • Professional representation
  • Cross-trained support

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year of experience
  • Experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment
  • Computer skills and dexterity for data entry
  • Proficient with Windows-style applications

Work Rights

Not specified

Tailored Resume

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