Desktop Support Technician, Japan

CommBank

Tokyo, Japan
Fully remote
Trading systems stability and functionality
End-user it support
Incident response management
CommBank is seeking a Desktop Support Technician for its Tokyo branch on a 15-month contract. The role involves providing technical support in a fast-paced trading environment, requiring expertise in trading systems, problem-solving skills, and fluency in both Japanese and English

Job Summary

  • Provide end-user IT support for Tokyo branch, including troubleshooting devices, managing tickets, and handling hardware setup and replacement.
  • Support and maintain global systems in collaboration with regional and head office IT teams, ensuring stability across applications, infrastructure, networks, and security.
  • Support dealing room technology, including trader phones, broker lines, and related critical systems.

Matching Summary

Match Score: 85

CommBank is seeking a Desktop Support Technician for its Tokyo branch on a 15-month contract. The role involves providing technical support in a fast-paced trading environment, requiring expertise in trading systems, problem-solving skills, and fluency in both Japanese and English.

Skills & Requirements

Must-have

  • trading systems stability and functionality
  • end-user IT support
  • incident response management
  • dealing room technology support
  • IT operations continuity

Nice-to-have

  • thrive in high-pressure environment
  • collaborate with traders and developers
  • BCP knowledge highly preferred

Key Requirements

  • 4+ years experience
  • Diploma or certification in IT or equivalent
  • Fluency in Japanese and English

Work Rights

Not specified

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