Assistant Front Office Manager

Pyramid Global Hospitality

La Quinta, California, United States
Base: $22.00 - $23.00; bonus/equity: lucrative bon...
Not specified (assumed to be in-person due to the nature of the job).
Manage front desk operations for assigned shift
Schedule employees to ensure proper coverage
Monitor performance and initiate corrective action
Pyramid Global Hospitality is hiring an Assistant Front Office Manager for their La Quinta Resort and Club in California, emphasizing a people-first culture and commitment to employee development. The ideal candidate should have supervisory experience in front office operations and be passionate about guest service

Job Summary

  • The role involves managing all aspects of front desk operations for a p.m. and/or weekend shift at a large full-service hotel.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, 401k with company match, and paid time off.
  • Candidates must be able to monitor performance, recommend disciplinary actions, and ensure guests receive prompt professional attention.

Matching Summary

Match Score: 85

Pyramid Global Hospitality is hiring an Assistant Front Office Manager for their La Quinta Resort and Club in California, emphasizing a people-first culture and commitment to employee development. The ideal candidate should have supervisory experience in front office operations and be passionate about guest service.

Salary

Base: $22.00 - $23.00; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Medical, Dental, Vision, Life, Pet Insurance, 401(k), PTO

Skills & Requirements

Must-have

  • Manage front desk operations for assigned shift
  • Schedule employees to ensure proper coverage
  • Monitor performance and initiate corrective action
  • Ensure staff training and equipment availability
  • Handle guest complaints and service recovery
  • Communicate VIP requests and follow up execution

Nice-to-have

  • Passion for service and guest experiences
  • Teamwork and cross-department coordination
  • Fluency in languages other than English
  • Experience with Priority Club accounts
  • Desire for personal development and growth

Key Requirements

  • Bachelor's degree in Hotel Management or Business Administration preferred
  • One or more years of front office/guest services experience
  • Supervisory experience required
  • Must speak fluent English

Work Rights

Not specified

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