Superviseur Réception Soir H/f/x

Hotel Chadstone Melbourne MGallery

L'isle, France
**
Supervise reception team
Manage guest check-in/check-out
Handle guest complaints
** The Hotel Chadstone Melbourne MGallery is seeking a Supervisor for the evening reception in L'Isle, France. The role involves overseeing the reception team, ensuring quality guest experiences, and managing various administrative tasks while promoting the hotel's eco-friendly ethos. **

Job Summary

  • As the Evening Reception Supervisor, you will be a liaison between the day and night teams to ensure the smooth operation of the reception service.
  • Your main missions will include ensuring a warm and personalized welcome for guests, managing IT and administrative procedures, and coordinating your team's activities.
  • You will benefit from an inspiring work environment, new facilities designed for client and employee well-being, and opportunities for internal evolution within the Accor group.

Matching Summary

Match Score: 75

** The Hotel Chadstone Melbourne MGallery is seeking a Supervisor for the evening reception in L'Isle, France. The role involves overseeing the reception team, ensuring quality guest experiences, and managing various administrative tasks while promoting the hotel's eco-friendly ethos. **

Skills & Requirements

Must-have

  • Supervise reception team
  • Manage guest check-in/check-out
  • Handle guest complaints
  • Ensure quality standards
  • Promote loyalty program

Nice-to-have

  • Embody the Heartist spirit
  • Create unique guest experiences
  • Maintain lobby cleanliness and safety
  • Environmental and civic commitment

Key Requirements

  • Previous experience as Brigade Chief and/or Assistant Reception Chief in luxury hospitality
  • Proficiency in Opera Cloud and Office 360
  • Fluent English
  • Developed sense of welcome and listening
  • Excellent communication skills
  • Rigorous with high attention to detail
  • Sense of initiative
  • Anticipation and reactivity
  • Organizational skills
  • Sense of excellence, simplicity, and sincerity
  • Elegance, discretion, and excellent interpersonal skills
  • Ability to work effectively in a team
  • Flexible and versatile

Work Rights

Not specified

Tailored Resume

Cover Letter