Manager, Client Engagement, Direct Investing

TD

Toronto, Ontario, Canada
Base: $96,900 - $136,800 cad; bonus/equity: not sp...
Client education and feature amplification
Marketing plan development and execution
Cross-functional stakeholder collaboration
Responsible for collaborating to establish roadmaps and delivery of programs for Direct Investing, Easy Trade and Active Trader clients to support client education, amplify features and capabilities, and proactively engage clients with offers to drive business results

Job Summary

  • Responsible for collaborating to establish roadmaps and delivery of programs for Direct Investing, Easy Trade and Active Trader clients to support client education, amplify features and capabilities, and proactively engage clients with offers to drive business results.
  • Manage assigned projects end‑to‑end, from scoping and briefing through launch and fulfillment, in accordance with established processes, privacy, and governance standards.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.

Matching Summary

Responsible for collaborating to establish roadmaps and delivery of programs for Direct Investing, Easy Trade and Active Trader clients to support client education, amplify features and capabilities, and proactively engage clients with offers to drive business results.

Salary

Base: $96,900 - $136,800 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client education and feature amplification
  • Marketing plan development and execution
  • Cross-functional stakeholder collaboration
  • Client journey and experience focus
  • Risk management and compliance adherence

Nice-to-have

  • Thought leadership and subject matter expertise
  • Agile ways of working
  • Mentorship and coaching
  • Brand ambassador for the bank

Key Requirements

  • 7+ years relevant experience
  • Undergraduate degree or equivalent
  • Self-directed investing experience an asset
  • Client facing experience an asset
  • Agile Methodology and project management experience an asset
  • CIRO Supervisor or CIRO registration an asset

Work Rights

Not specified

Tailored Resume

Cover Letter